Small and medium businesses often find the cost of IT security management to be prohibitive, but the costs of not doing it come as a nasty, unplanned and occasional shock.
This framework helps them address core requirements like risk assessment and security improvement planning for a fraction of the cost of a full-time CISO.
The Operational Excellence Framework helps organisations adopt a structured approach to assessing improving their service delivery capabilities.
The framework allows executive management to set a guiding 'attitude', based on either pre-configured common scenarios like 'improving customer experience' or 'rapid growth and investment', or based on custom approach where needed.
For many IT Services organisations, annual customer contracts make up a significant portion of revenue, but renewals often turn up nasty surprises in the revenue forecast when it's too late to do anything about them.
Our Contract Risk Framework is designed to help organisations assess the level of risk associated with their ongoing contracts, identify the biggest revenue risks and develop actions to address them ahead of time.
All of our frameworks are applicable to very different areas of an organisation, but they have two key things in common -
They all follow a structured methodology, ARC, guiding our customers through an assessment of where they are, developing a prioritized improvement plan and managing progress against that plan.
They are all areas in which we have extensive experience working with high growth IT Services businesses.
If you'd like to know more, please get in touch via our Contact page or check out our Datasheets.